TravelEase

Privacy Policy

TravelEase Pte Ltd ('TravelEase', 'we', 'us', 'our') is committed to protecting and respecting your personal data privacy and complying with Singapore data protection principles and provisions.

We may collect, process, use and disclose your information when you use this App (this 'App') and the services offered by TravelEase or the third party merchants (the 'Merchants') through this App (the 'Services'). 'You' and 'your' when used in this Privacy Policy includes any person who accesses this App or use the Services.

This Privacy Policy sets out the basis and terms upon which TravelEase collects, processes, uses and/or discloses your information that is obtained from you when you access this App and/or use the Services. Such information may include personal information relating to or linked to a specific individual such as name, residential address, telephone number and email address ('Personal Information').

Please read this Privacy Policy carefully. By visiting this App, you are consenting to the collection, processing, usage and disclosure of your Personal Information as set out in this Privacy Policy.

Scope of Terms

TravelEase reserves the right to update, amend or modify the terms of this Privacy Policy or any part of it without prior notice, and your continued access of this App or use of the Services signifies your acceptance of the updated, amended or modified Privacy Policy. If you do not agree to all the terms and conditions in this Privacy Policy and/or any subsequent updates, amendments or modifications thereto, you must stop accessing or otherwise using this App and the Services.

Accordingly, please visit this page if you wish to access and view the current version of this Privacy Policy.

Collection of Information

We may collect Personal Information about you that you provide to us while using this App and information about how you use this App including when you open your user account ('User Account'), visit this App or make reservations for any intended Services or using the Services.

Storage of Information

The Personal Information and other data we collect from you may be transferred to, processed, and stored in our servers or the servers of our third party services providers.

TravelEase will use reasonable endeavours to maintain appropriate physical, electronic and organisational procedures to ensure that your Personal Information and other data is treated securely and in accordance with this Privacy Policy, and to protect such data against unauthorized access or unauthorized alteration, disclosure or destruction of data.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. TravelEase does not give any representation, warranty or undertaking that the Personal Information you provide to us will be secure at all times, and to the extent TravelEase has fulfilled its obligations under no circumstances shall TravelEase be responsible for any losses, damages, costs and expenses which you may suffer or incur arising from unauthorised access to or use of your Personal Information

All payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using online encryption technology. You are responsible for keeping your chosen password confidential and not to share your password with any third party.

Usage of Information

TravelEase will not sell or rent your Personal Information to third parties.

TravelEase will use Personal Information and other data collected through this App or when making purchases for the Services to create your User Account, to provide you with the Services, to continually improve this App and the Services, and to contact you in relation to the Services.

The purpose of using your Personal Information or such other data is to achieve faster purchase requests, better customer support and timely notice of new Services and special offers.

From time to time, we may also make use of your Personal Information to contact you for feedback on your use of this App, to assist us in improving this App, or to offer special savings or promotions to you, where you have indicated your consent to receiving such communications. If you would prefer not to receive notices of special savings or promotions, you may simply opt-out from receiving them by replying to us through the hyperlink provided in these notices.

Disclosure of Information

We may from time to time share and disclose your Personal Information and other data to third parties, some of whom may be located outside your home country. The circumstances under which such sharing and disclosure will take place may include without limitation, the following:

There may be links present on this App which could result in you leaving this Apps and/or being taken to other third party Apps. You should note that any Personal Information that you provide to these third party Apps are not subject to this Privacy Policy, and TravelEase is not liable for any losses, damages, costs or expenses which you may suffer or incur in connection with you providing or making available Personal Information or other data to such third party Apps.

Data Access and Correction

You may access and correct your Personal Information through this App or make your data access or correction request by sending your request by email at support@sgtravelease.com. When handling a data access or correction request, we have the right to check the identity of the requester to ensure that he/she is the person entitled to make the data access or correction request.

Enquiries

If you have any questions about this Privacy Policy, please contact us by email at support@sgtravelEase.com.